Profile: Reservations supervisor (Full time, Permanent Position)

Company Name: 1837260 ONTARIO INC. o/a HOLIDAY INN EXPRESS & SUITES

Location: 2750 HIGH POINT DRIVE, MILTON, ONL9T 5G5

Salary: $22.56 per hour/30 hr per week; overtime: $33.84 after total of 44 hours in a week

Personal Suitability: Excellent oral communication, Excellent written communication, Flexibility, Initiative, Organized, Punctuality, Values and ethics, Team player, Efficient interpersonal skills

Job Description:

• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Ensure deposit payment is received for all reservations.
• Create work schedules, protocols, collaborate with other departments
• Perform clerical responsibilities such as maintenance of reservations files and day to day operational paperwork.
• Ensure accurate handling and monitoring of phone calls
• Verify each reservation request is processed as per hotel standards without delay.
• Determine work procedures, prepare work schedules, assign duties, and expedite workflow for reservation agents.
• Participate in hiring and training the staff.
• Requisition materials and supplies.

Education and Experience: Secondary (high) school graduation certificate, 1 year to less than 2 years

How to Apply: Please email your resume along with contact details at: ismail.barkat@yahoo.ca 

Website: http://nhlhotels.com/ 

Contact Information: 905-876-4955