Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Plan and control budget and expenditures
• Train, direct and motivate staff
• Assign, co-ordinate and review projects and programs
• Determine and establish office procedures and routines
• Oversee the classification and rating of occupations
• Answer telephone and relay telephone calls and messages
• Oversee development of communication strategies
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Liaise with management, union officials and HR consultants
• Negotiate collective agreements on behalf of employers or workers
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research