User support technician (TEER-22221)

By TARLBOX COMMUNICATIONS LIMITED

Job details

• Location Surrey, BCV3W 4E8
• Salary $33.00 hourly / 35 hours per Week
• Terms of employment Permanent employmentFull time
• Day, Early Morning, Evening, Morning, Night
• Start date Starts as soon as possible
• Benefits: Other benefits
• vacancies1 vacancy

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Relocation costs covered by employer
• General office
• Internet Service Provider (ISP)
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• 5-10 people
• Device drivers
• Networking software
• Networking hardware
• Intranet
• Internet
• Servers
• MS Office
• MS Windows
• Spreadsheet
• TCP/IP
• Wireless networks
• Public transportation is available
• Fast-paced environment
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Free parking available
• Learning/training paid by employer
• Parking available

Responsibilities

Tasks

Supervision

Experience and specialization

Computer and technology knowledge

Additional information

Transportation/travel information

Work conditions and physical capabilities

Personal suitability

Benefits

Other benefits

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth

How to apply

By email

contacttarlbox@gmail.com

By mail

7928 128 St suite 207 CSurrey, BCV3W 4E8