Front Desk Agent

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Front Desk Agent

Posted by: 3284316 Nova Scotia Limited

Job Description

Job Details

Location: Boularderie East, NS, B1X 1J6

Wages: $17.20 hourly/ 30 to 40 hours per week

Employment type: Permanent employment, full time

Evening, Morning, Night, On call

Starts from: As soon as possible

Vacancies: 2 vacancies

Overview

Languages: English

Education

Secondary (high) school graduation certificate 

Experience

1 year to less than 2 years

Work Setting

Hotel, Motel, Resort

Rural Area

Remote Location

Responsibilities

Tasks

- Investigate complaints and claims 

- Register arriving guests and assign rooms

- Resolve complaints and claims

- Process group arrivals and departures

- Take, cancel and change room reservations

- Provide information on hotel facilities and services 

- Provide general information about points of interest in the area

- Exchange foreign currency

- Process guests' departures, calculate charges and receive payments

- Balance cash and complete balance sheets, cash reports and related forms

- Maintain an inventory of vacancies, reservations and room assignments

- Follow emergency and safety procedures

- Clerical duties (i.e. faxing, filing, photocopying)

- Answer telephone and relay telephone calls and messages

- Assist clients/guests with special needs

- Contact customers to deliver requested wakeup calls

- Perform light housekeeping and cleaning duties

- Provide customer servicee

Additional Information

Personal suitability

Client focus 

Dependability

Reliability

Team player

Who can apply for this job? 

- You are a Canadian citizen, a permanent or temporary resident of Canada

- You have a valid Caandan work permit

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application

How to apply

By email

employment.travelsinn@gmail.com

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