User support technician

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User support technician

Posted by: Fast Track Appliances Ltd.

Job Description

Job Description:

Fast Track Appliances Ltd. is hiring - User support technician.

full-time permanent positions.

Following is the job description,

Company Name: Fast Track Appliances Ltd.
Location: Surrey, BC V3T 4E3 Canada

Job title: User support technician

Number of Positions: 1

Start date of employment: As soon as possible

Wages: $30.77/hour, 40 hours/week

Job Duties:

  • Respond to users experiencing difficulties with computers.
  • Consult user guides, technical manuals and other documents to research and implement solutions.
  • Provide advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problem and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software.
  • Supervise other technical support workers in this group.
  • Provide business systems, network, and Internet support to users in response to identified difficulties.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Perform Web-server backup and recovery operations.
  • Provide customer service.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Language: English

 

 

Suitable/shortlisted candidates will be contacted via e-mail or phone call for interview.

How to apply:

If eligible, please apply by email: fasttrackappliancesltd@gmail.com

 

Please no phone calls or walk-ins.

 

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