Responsibilities

Tasks

• Supervise other workers
• Establish and implement policies and procedures
• Train other workers
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Supervise office and volunteer staff