Responsibilities

Tasks

• Plan and control budget and expenditures
• Supervise other workers
• Train other workers
• Assign, co-ordinate and review projects and programs
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Respond to employee questions and complaints
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Set up and maintain manual and computerized information filing systems
• Provide customer service