Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Plan and control budget and expenditures
• Supervise other workers
• Establish and implement policies and procedures
• Train other workers
• Train, direct and motivate staff
• Assign, co-ordinate and review projects and programs
• Record and prepare minutes of meetings, seminars and conferences
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Assign sales workers to duties
• Resolve problems that arise, such as customer complaints and supply shortages
• Establish work schedules
• Authorize return of merchandise
• Sell merchandise
• Order merchandise
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Hire and train or arrange for training of staff