Job Description
0957080 B.C. LTD O/A Best Western Hotel is looking for two full time, permanent Front Desk Hotel Clerk to join our team as soon as possible.
Vacancies: 2
Job details
- Salary: $17 / hour
- Employment groups: Visible minorities, Indigenous people, Newcomers to Canada
- Terms of employment: Permanent, Full time 40 hours / week
- Start date: As soon as possible
Job requirements
Languages
English
Education
Secondary school diploma
Experience
Experience an asset, but no mandatory
Location of Work and Business Address:
1041 SW Marine Drive, Vancouver, BC V6P 6L6
Detailed Job Description
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
How to apply
By email:
