Job Title: Administrative Assistant
Company Name: Aurora Nails and Spa
Work Location: 11501 Buffalo Run Blvd Unit 115, Tsuut’ina, AB T3T 0E4
Terms of Employment: Full-time, Permanent
Wage: $ 26.50 hourly
Language of Work: English
Please contact via email: job.auroranails@gmail.com

Company Info:
Aurora Nails & Spa is a modern nail salon located in Tsuut’ina on the SW corner of Calgary, offering nail extensions, manicures, pedicures, waxing services, and more! Through our meticulous craftsmanship, premium products, and personalized service, we aim to inspire confidence and celebrate individuality in each of our clients. With a commitment to hygiene, innovation, and artistic excellence, we strive to be a leading destination for nail artistry and self-care.

Job Duties: 

1. Greet clients, direct them to contacts or service areas, and provide a welcoming environment; Answer phone calls, relay messages, and respond to electronic inquiries in a professional manner; Manage appointments with a friendly and professional demeanor.
2. Coordinate and schedule client appointments using our booking system, ensuring accurate and timely bookings.
3. Provide exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive experience for every visitor; Conduct research on relevant topics to support decision-making processes.
4. Assist in general administrative tasks, including data entry, filing, and maintaining organized records; Compile data, statistics, and other information for reporting and decision-making purposes.
5. Process transactions accurately, handle cash, and assist in billing procedures; Perform basic bookkeeping tasks as required.
6. Monitor and maintain spa and office supplies, ensuring that inventory levels are sufficient for daily operations.
7. Work closely with spa staff to facilitate seamless communication and teamwork; Conduct performance reviews in collaboration with management to enhance team development.
8. Organize and coordinate seminars, conferences, and other events to support the business's goals; Record and prepare accurate minutes of meetings, seminars, and conferences to facilitate effective communication and follow-up.
9. Train, direct, and motivate staff to ensure a high level of productivity and job satisfaction.
10. Determine and establish office procedures and routines to enhance workflow efficiency; Set up and maintain both manual and computerized information filing systems for easy retrieval.
11. Plan, develop, and implement recruitment strategies to attract and retain employees.
12. Manage contracts efficiently, ensuring compliance and timely execution.
13. Oversee the preparation of reports, ensuring accuracy and adherence to deadlines; Type and proofread correspondence, forms, and other documents to uphold professional standards.
14. Arrange travel, create itineraries, and make reservations for business-related travel.
15. Open and distribute regular and electronic incoming mail, coordinating the flow of information.

Qualifications:
1. College diploma or equivalent.
2. Proven at least 1 year to 2 years' experience as an administrative assistant or in a related role.
3. Excellent organizational and multitasking abilities.
4. Meet and manage deadlines effectively.
5. Proficient in Microsoft Office Suite (Word, Excel, Outlook).
6. Adapt to and thrive in a dynamic and energetic workplace.
7. Handle challenging situations with poise and professionalism.

How to apply
By email: job.auroranails@gmail.com