Guest Service Manager

Home Guest Service Manager

Guest Service Manager

Posted by: Comfort Inn

Job Description

Overview

Languages

  • English

Education

  • Bachelor's degree

Position

  • Permenant Full Time, 30 hrs/week

Experience

  • 3 years to less than 5 years

On site

  •  Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Perform front desk duties
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

How to apply

By email

kishan@comfortinnmidland.com

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