Guest service agent

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Guest service agent

Posted by: 1393189 ALBERTA LTD

Job Description

Guest service agent 

1393189 ALBERTA LTD

Job details

  • Location Calgary, ABT2H 0J3
  • Salary17.10 hourly / 30 to 35 hours per Week
  • Terms of employment Permanent employment Full time
  • Day, Early Morning, Evening, Flexible Hours, Morning, Night, Weekend
  • Start date Starts as soon as possible
  • vacancies2 vacancies

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

How to apply                                                      

By email

cbvicalgary@gmail.com

 

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