Language requirement: English
Qualifications & Experience:
- Bachelor's Degree
- Prior experience in a service-oriented role is desirable (0- 6 Months Minimum Exp.)
Responsibilities:
- Supervise and coordinate sales staff and cashiers
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- May perform the same duties as workers supervised
- May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
Skills &Fit:
- Leadership Skills
- Customer Service
- Communication Skills
- Problem Solving skills
- Team-oriented attitude
- Ability to comprehend and execute verbal and written instructions
- Quick learner
If you are passionate about retailing, have a keen eye for quality, and thrive in a fast-paced environment, we would love to hear from you. Join our team at MS Gas Station Ltd and be a part of delivering exceptional services to our valued customers.