Reservation Supervisor

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Reservation Supervisor

Posted by: 2427470 ONTARIO INC. o/a HOLIDAY INN MISSISSAUGA TORONTO WEST

Job Description

Job description:

 

Job Type: Full Time, Permanent

Job Location: 

Work Place: 100 BRITANNIA ROAD EAST, MISSISSAUGA, Ontario L4Z 2G1

Salary: 22.56 hourly / 40 hours per Week  with overtime of $33.84 per hour starts post 44 hours in a week

Work Conditions and Physical Capabilities:

Repetitive tasks, Physically demanding, Bending, crouching, kneeling, Large workload, Combination of sitting, standing, walking, Attention to detail, Tight deadlines, Fast-paced environment

Personal Suitability:

Excellent oral communication, Excellent written communication, Flexibility, Initiative, Organized, Punctuality, Values and ethics, Team player, Efficient interpersonal skills

Job Description:

●      Assist clients/guests with special needs

●      Co-ordinate, assign and review work

●      Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

●      Requisition materials and supplies

●      Create work schedules, protocols, collaborate with other departments

●      Participate in hiring and training the staff

●      Perform clerical responsibilities such as maintenance of reservations files and day to day operational paperwork

●      Ensure accurate handling and monitoring of phone calls

●      Verify each reservation request is processed as per hotel standards without delay.

●      Determine work procedures, prepare work schedules, assign duties, and expedite workflow for reservation agents.

●      Ensure deposit payment is received for all reservations. 

Minimum Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Language: English

Positions Available: 1

How to Apply: Please email your resume along with contact details to jobs@hitorontowest.com

Website: https://www.ihg.com/holidayinn/hotels/us/en/mississauga/yyzto/hoteldetail?cm_mmc=GoogleMaps-_-HI-_-CA-_-YYZTO 

 

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